FEES & LIMITS
We believe that basic digital banking services should be accessible to everyone, and we provide our services to customers 100% FREE with no monthly minimums or account management fees. However, there are some 3rd party costs that are outwith our control. These fees are listed below and will be charged to your account when any of these actions are taken by you. If it's not listed below its 100% FREE!
We've tried to be as transparent as possible so you can quickly and easily understand these charges; please feel free to contact us if you need any further clarification.
SAVII CARDS
Card replacement - 40 AED
(no fee for replacement of expired Savii cards)
FUND LOADING
Debit card - FREE
In-app bank transfer - FREE
(bank transfers currently available for the following banks: ADCB, ADIB, Ajman Bank, CitiBank, CBD, DIB, Emirates Islamic, ENBD, FAB, HSBC, Liv, Mashreq, Mashreq Neo, National Bank of Fujairah, RAKBANK, Sharjah Islamic Bank, Standard Chartered and United Arab Bank)
ATM USAGE - UAE
Cash withdrawal - 2.10 AED
Balance enquiry - 1.05 AED
Declined transaction - 1.05 AED
ATM USAGE - GCC
Cash withdrawal - 6.30 AED
Balance enquiry - 3.15 AED
Declined transaction - 3.15 AED
ATM USAGE - INTERNATIONAL
Cash withdrawal - 21.00 AED
Balance enquiry - 3.15 AED
Declined transaction - 3.15 AED
AED TRANSACTIONS FROM NON-UAE COMPANIES
1.21% standard Visa processing fee
NON-AED TRANSACTIONS
1.99% conversion fee
+
1.21% standard Visa processing fee
NON-AED CASH WITHDRAWALS
1.99% conversion fee
+
1.26% standard Visa processing fee
Note: all the above fees are now INCLUSIVE of 5% VAT where applicable